Working with Japan


A practical seminar designed specifically for Western business personnel who work with Japanese. Through role plays, case studies, video vignettes, presentations and discussion, this seminar covers the following areas:
Comparative Business Cultures: U.S. - Japan
  Key Differences in Behavior & Values
 
Impact of History and Demographics
  The Power Behind the Throne
Change in the Name of Continuity
The Myth of Japanese Homogeneity
 
Communication and Relationship Building
  Effective Communication Strategies: Verbal & Written
Making Requests and Seeking Information
Clarification Techniques
Use of Modified English
 
Expected Protocol
  Business Cards & Gifts; Entertaining;
 
Productive cross-cultural Meetings
  Meeting Dynamics and Facilitation Techniques
 
Foreign Capital Companies in Japan
  The Gaishikei Syndrome: How Foreigners are Viewed
 
Using the Japanese Language Strategically
  Orientation to the Japanese language
Using Selected Phrases to enhance Credibility and Trust
 
Japan in the 21st Century
  Quiz; Japanese Companies in the 21st Century
 
Negotiating in Japan
  Comparative Negotiation Styles; Ethical Issues; Strategic Negotiating